This Privacy Policy describes how www.chronichopelife.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Information We Collect
When you visit the Site, we receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How We Collect Information
When you conduct a transaction, submit a form, or create an account on our website, as part of the process, we collect personal information you give us such as your name, address, email address, payment information (including credit card information). Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To provide our Users with ongoing customer assistance and technical support;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
Minors
The Site is not intended for individuals under the age of 18.
We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
How We Store, Use, Share, and Disclose Your Information
Chronic Hope Life is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of major brands. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to on our website).
You can opt out of Google's targeted advertising by visiting: https://www.google.com/settings/ads/anonymous
Communication
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Cookies
Chronic Hope Life is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Wix uses cookies for important reasons, such as:
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To provide a great experience for you
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To identify registered members (users who are registered to our site)
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To monitor and analyze the performance, operation and effectiveness of Wix’s platform
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To ensure our platform is secure and safe to use.
Review the table below to see which cookies are placed on our site:
Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Consent Withdrawal and Questions
If you would like to: access, correct, amend or delete any personal information we have about you contact us using the information below. If you don’t want Chronic Hope Life to process your data anymore, please contact us by submitting a form on our “Contact Us” page or email john@chronichopelife.com.
